After three hellish days of having dispatchers lie to me and tell me to stick around waiting for a tech that’d never come, waking me up at 5 AM and insisting I stick around until after midnight, all sorts of broken promises, and an overseas call center keeping THE ACTUAL TECHNICIAN waiting on hold for hours and hanging up on him repeatedly, our office has phones and almost half the internet speed we’re paying for!
This is still an improvement…. SADLY…. Now we’re no longer stuck with this clusterfuckery as our only link to the outside world. In case you ever find yourself shopping for business Internet and managed VoIP telephone services, LOOK ELSEWHERE and do yourself a favor. As janky as Comcast’s business fiber / metro ethernet / VoIP offerings are, with the vile potentially self-destructing phones, THEY ARE STILL BETTER ABOUT UPTIME… SORT OF. You know, when they aren’t having failures due to having installed everyone’s stuff to a fiber patch panel somewhere with dodgy uxcell brand fiber jumpers that arrived in a beat up China Post epacket. (I’m not even kidding here one bit)